Support information

About the dossier

Scope, purpose, source handling, and the intended reading path for this public record.

Professional record context

People named in the record

Public professional identifiers are provided for source review. Personal contact details are intentionally omitted.

Public professional profile

Vicki Smith

Role
New Home Sales Consultant
Organization
PulteGroup
License number:
Not established by current cited sources.

Pulte Homes Tennessee is listed in a separate public listing record as professional context only.

Vicki Smith's LinkedIn profile (opens in a new tab)

Public professional profile

Mackenzie Curtis

Role
Divisional Builder Manager
Organization
Acrisure Mortgage
NMLS ID
NMLS ID #471956

The submitted complaint identifies Mackenzie Curtis as a Mutual of Omaha Mortgage Regional Vice President, Builder Division, in August 2025. Her current official profile lists Acrisure Mortgage, so this site does not imply an ongoing Mutual affiliation.

Mackenzie Curtis's current official profile (opens in a new tab)

Why this public site exists

This dossier organizes a CFPB mortgage complaint, the responding company's position, and the complainant's rebuttal into an attributed reading path.

Its goal is to make the sequence, disputed points, cited rules, and requested audit trail easier to review.

What is included

A case overview and short summaries of the key disputed issues.

Complaint allegations, company-response context, and supplemental rebuttal materials.

References for CFPB, NMLS, public office listings, and cited federal rules.

Source pages explaining how public profiles and records are attributed.

What is not included

Legal advice or a finding of liability.

Private contact details or unrelated personal information.

Claims presented as established fact when they remain disputed.

How to read the site

Start with the landing page or complaint overview for the short version. Use response and rebuttal for the core dispute, then review the complete submitted complaint and sources as needed.