Public professional profile
Rob Shell / Robert Hillman Shell
- Role
- Mortgage Loan Originator
- Organization
- Mutual of Omaha Mortgage
- NMLS ID
- NMLS ID #2226086
Dossier summary
Media and Public Record Summary
A clean reader path through source records, profile pages, and third-party reporting.
This page summarizes public records, third-party reporting, and disputed complaint materials. It does not state that unresolved allegations are true or that any person or entity violated the law unless a cited regulator or court record says so.
Professional record context
People named in the record
Public professional identifiers are provided for source review. Personal contact details are intentionally omitted.
Public professional profile
Vicki Smith
- Role
- New Home Sales Consultant
- Organization
- PulteGroup
- License number:
- Not established by current cited sources.
Pulte Homes Tennessee is listed in a separate public listing record as professional context only.
Vicki Smith's LinkedIn profile (opens in a new tab)Public professional profile
Mackenzie Curtis
- Role
- Divisional Builder Manager
- Organization
- Acrisure Mortgage
- NMLS ID
- NMLS ID #471956
The submitted complaint identifies Mackenzie Curtis as a Mutual of Omaha Mortgage Regional Vice President, Builder Division, in August 2025. Her current official profile lists Acrisure Mortgage, so this site does not imply an ongoing Mutual affiliation.
Mackenzie Curtis's current official profile (opens in a new tab)Public company context
Mutual of Omaha Mortgage
Public professional profile
Tony Fragale
Branch Manager, Vice President of Mortgage Lending
NMLS ID #76480
The cited official profile establishes public professional context only; it does not identify a connection to the Dupont complaint.
Official public profile (opens in a new tab)Regulatory records
Good Jobs First lists Mutual of Omaha parent-company records across consumer-protection-related and competition-related categories.
The pages in this section separate mortgage-company records from insurance-company records and explain the limits of each source.
Court and litigation records
The Mutual of Omaha Mortgage court-records page collects public/free court sources and reporting, including the Longbridge advertising and disclosure litigation.
Those records are used for transparency and pattern questions, not as proof of the Dupont loan allegations unless a court or regulator source directly establishes a fact.
People and entity records
Rob Shell's public Mutual of Omaha Mortgage page establishes his public role and NMLS number.
Homes.com / Realtracs listing records provide public context for Soren, Vicki Smith, Legacy South, and Pulte Homes Tennessee references, with the usual listing-data accuracy caveats.
News reporting
FOX5 reporting on Pulte and Del Webb is included as current public builder-risk context, not as evidence that the Dupont mortgage allegations are true.
Public borrower complaints and reviews
BBB complaints, Trustpilot reviews, and mortgage-review coverage are included to identify recurring public themes around closing costs, rate changes, product clarity, and document timing.
Those sources are not treated as findings of fraud. They are used to frame document requests and pattern questions for regulators.
Related resources
Consumer Financial Protection Bureau complaint portalRegulator portal
NMLS Consumer AccessLicensing lookup
CFPB Regulation Z, 12 CFR Part 1026Federal regulation
Sources
Good Jobs First Violation Tracker: Mutual of Omaha parent summaryRegulatory database summary
Good Jobs First Violation Tracker: Massachusetts 2025 Mutual of Omaha Mortgage recordRegulatory database record
Massachusetts Division of Banks consent order: Mutual of Omaha, April 14, 2025Agency consent order
Good Jobs First Violation Tracker: South Carolina 2025 Mutual of Omaha Insurance Company recordRegulatory database record
South Carolina Department of Insurance order: Mutual of Omaha Insurance CompanyAgency PDF
Good Jobs First Violation Tracker: South Dakota 2024 United of Omaha Life Insurance Company recordRegulatory database record
South Dakota Division of Insurance consent order: United of Omaha Life Insurance CompanyAgency PDF
Good Jobs First Violation Tracker: Connecticut 2008 Mutual of Omaha Insurance Co. recordRegulatory database record
Justia: Longbridge Financial v. Mutual of Omaha Mortgage, preliminary injunction orderFederal court order
Longbridge complaint PDF against Mutual of Omaha MortgageFederal court complaint PDF
CCH PDF mirror: Longbridge v. Mutual of Omaha Mortgage orderFederal court order PDF
HousingWire: Longbridge and Mutual of Omaha settlement reportMortgage industry reporting
HousingWire: Longbridge and Mutual of Omaha move to dismiss lawsuitMortgage industry reporting
Justia: Baesel v. Mutual of Omaha Mortgage TCPA caseFederal court order
Mutual of Omaha Mortgage loan officer page: Rob ShellCompany profile
LinkedIn profile: Robert Hillman ShellPublic profile
Mutual of Omaha Mortgage loan officer page: Tony FragaleCompany profile
Acrisure Mortgage public profile: Mackenzie Curtis, NMLS 471956Current company profile
Mutual of Omaha Mortgage homepage and licensing footerCompany website
Mutual of Omaha Mortgage Brentwood, Tennessee location pageCompany location page
LinkedIn profile: Vicki Smith, PulteGroup New Home Sales ConsultantPublic profile
Homes.com / Realtracs record: 700 N Dupont Ave Unit 303Real estate listing record
PulteGroup LinkedIn company profileCompany profile
PulteGroup Tennessee Division LinkedIn pageCompany division profile
BBB complaints: Mutual of Omaha MortgageConsumer complaint source
BBB complaints page 3: Mutual of Omaha MortgageConsumer complaint source
Trustpilot reviews: Mutual of Omaha MortgageConsumer review source
Bankrate review: Mutual of Omaha MortgageMortgage review
The Truth About Mortgage review: Mutual of Omaha MortgageMortgage review
FOX5 Las Vegas: Lake Las Vegas homeowners ordered to arbitration in construction defect lawsuitNews report