Public professional profile
Rob Shell / Robert Hillman Shell
- Role
- Mortgage Loan Originator
- Organization
- Mutual of Omaha Mortgage
- NMLS ID
- NMLS ID #2226086
Dossier summary
Complaint to Regulators Map
A reader-friendly map from allegation type to the records that could resolve it.
This page summarizes public records, third-party reporting, and disputed complaint materials. It does not state that unresolved allegations are true or that any person or entity violated the law unless a cited regulator or court record says so.
Professional record context
People named in the record
Public professional identifiers are provided for source review. Personal contact details are intentionally omitted.
Public professional profile
Vicki Smith
- Role
- New Home Sales Consultant
- Organization
- PulteGroup
- License number:
- Not established by current cited sources.
Pulte Homes Tennessee is listed in a separate public listing record as professional context only.
Vicki Smith's LinkedIn profile (opens in a new tab)Public professional profile
Mackenzie Curtis
- Role
- Divisional Builder Manager
- Organization
- Acrisure Mortgage
- NMLS ID
- NMLS ID #471956
The submitted complaint identifies Mackenzie Curtis as a Mutual of Omaha Mortgage Regional Vice President, Builder Division, in August 2025. Her current official profile lists Acrisure Mortgage, so this site does not imply an ongoing Mutual affiliation.
Mackenzie Curtis's current official profile (opens in a new tab)Public company context
Mutual of Omaha Mortgage
Public professional profile
Tony Fragale
Branch Manager, Vice President of Mortgage Lending
NMLS ID #76480
The cited official profile establishes public professional context only; it does not identify a connection to the Dupont complaint.
Official public profile (opens in a new tab)CFPB review
UDAAP concerns tied to product presentation and practical choice.
Regulation Z anti-steering concerns tied to available lower-cost options.
Disclosure timing and transfer-notice questions where applicable.
State and other review channels
State mortgage regulators for lender and originator licensing questions.
State attorney general review where unfair or deceptive practices are alleged.
HUD or RESPA review where referral compensation or settlement-service kickbacks are alleged.
Record-first approach
The site should direct readers to the documents that could confirm or refute each issue rather than presenting unresolved claims as findings.
Related resources
Consumer Financial Protection Bureau complaint portalRegulator portal
NMLS Consumer AccessLicensing lookup
CFPB Regulation Z, 12 CFR Part 1026Federal regulation
Sources
Consumer Financial Protection Bureau complaint portalRegulator portal
CFPB Regulation Z, 12 CFR Part 1026Federal regulation
NMLS Consumer AccessLicensing lookup