Public professional profile
Rob Shell / Robert Hillman Shell
- Role
- Mortgage Loan Originator
- Organization
- Mutual of Omaha Mortgage
- NMLS ID
- NMLS ID #2226086
Dossier summary
Damages and Harm
Alleged financial impacts described in the complaint.
Professional record context
People named in the record
Public professional identifiers are provided for source review. Personal contact details are intentionally omitted.
Public professional profile
Vicki Smith
- Role
- New Home Sales Consultant
- Organization
- PulteGroup
- License number:
- Not established by current cited sources.
Pulte Homes Tennessee is listed in a separate public listing record as professional context only.
Vicki Smith's LinkedIn profile (opens in a new tab)Public professional profile
Mackenzie Curtis
- Role
- Divisional Builder Manager
- Organization
- Acrisure Mortgage
- NMLS ID
- NMLS ID #471956
The submitted complaint identifies Mackenzie Curtis as a Mutual of Omaha Mortgage Regional Vice President, Builder Division, in August 2025. Her current official profile lists Acrisure Mortgage, so this site does not imply an ongoing Mutual affiliation.
Mackenzie Curtis's current official profile (opens in a new tab)Impacts described
Higher borrowing cost from the selected product relative to alternatives the complainant states should have been explored.
Reduced long-term investment returns due to interest structure and loan-cost profile (complaint position).
Opportunity-cost harm from not receiving complete option/pricing transparency before closing (complaint position).
Decision pressure linked to earnest-money risk and compressed timelines (complaint position).
Dispute status
Mutual disputes the damages narrative and states its review did not identify excessive origination, discount-fee abuse, or overcharges for the selected product.