Dossier summary

Mutual Mortgage Licensing and Program Context

How public licensing and advertised programs frame the records requested in this dispute.

This page summarizes public records, third-party reporting, and disputed complaint materials. It does not state that unresolved allegations are true or that any person or entity violated the law unless a cited regulator or court record says so.

Professional record context

People named in the record

Public professional identifiers are provided for source review. Personal contact details are intentionally omitted.

Public professional profile

Vicki Smith

Role
New Home Sales Consultant
Organization
PulteGroup
License number:
Not established by current cited sources.

Pulte Homes Tennessee is listed in a separate public listing record as professional context only.

Vicki Smith's LinkedIn profile
Public sources

Public professional profile

Mackenzie Curtis

Role
Divisional Builder Manager
Organization
Acrisure Mortgage
NMLS ID
NMLS ID #471956

The submitted complaint identifies Mackenzie Curtis as a Mutual of Omaha Mortgage Regional Vice President, Builder Division, in August 2025. Her current official profile lists Acrisure Mortgage, so this site does not imply an ongoing Mutual affiliation.

Mackenzie Curtis's current official profile
Public sources

Public company context

Mutual of Omaha Mortgage

Public professional profile

Tony Fragale

Branch Manager, Vice President of Mortgage Lending

NMLS ID #76480

The cited official profile establishes public professional context only; it does not identify a connection to the Dupont complaint.

Official public profile

Public NMLS: Mutual of Omaha Mortgage, Inc. NMLS ID 1025894

Relevant public category: Investment property loan information appears on the company site

Public licensing reference

Mutual of Omaha Mortgage's website lists the company NMLS ID and state licensing information in its legal footer.

Licensing context does not decide the complaint, but it helps readers identify the entity and public regulatory context.

Program context

The company site publicly presents multiple loan categories, including investment-property resources.

The complaint does not turn on whether Mutual offers multiple programs generally. It turns on what was available, offered, and documented for the specific borrower and dates at issue.

Record focus

Product matrices for October 18, 2023 and December 15, 2023 application periods.

Lock-date rate sheets for both subject files.

Program eligibility notes for the borrower and properties.

Any written explanation for excluding or not presenting alternatives.

Related resources

Consumer Financial Protection Bureau complaint portalRegulator portal

NMLS Consumer AccessLicensing lookup

CFPB Regulation Z, 12 CFR Part 1026Federal regulation

Sources

Mutual of Omaha Mortgage homepage and licensing footerCompany website

NMLS Consumer AccessLicensing lookup

This page distinguishes public records, disputed allegations, company statements, and editorial context. It is not legal advice and does not determine liability.