Public professional profile
Rob Shell / Robert Hillman Shell
- Role
- Mortgage Loan Originator
- Organization
- Mutual of Omaha Mortgage
- NMLS ID
- NMLS ID #2226086
Dossier summary
Company Advertising Context
A careful bridge between a public regulatory record and the complaint's transparency concerns.
This page summarizes public records, third-party reporting, and disputed complaint materials. It does not state that unresolved allegations are true or that any person or entity violated the law unless a cited regulator or court record says so.
Professional record context
People named in the record
Public professional identifiers are provided for source review. Personal contact details are intentionally omitted.
Public professional profile
Vicki Smith
- Role
- New Home Sales Consultant
- Organization
- PulteGroup
- License number:
- Not established by current cited sources.
Pulte Homes Tennessee is listed in a separate public listing record as professional context only.
Vicki Smith's LinkedIn profile (opens in a new tab)Public professional profile
Mackenzie Curtis
- Role
- Divisional Builder Manager
- Organization
- Acrisure Mortgage
- NMLS ID
- NMLS ID #471956
The submitted complaint identifies Mackenzie Curtis as a Mutual of Omaha Mortgage Regional Vice President, Builder Division, in August 2025. Her current official profile lists Acrisure Mortgage, so this site does not imply an ongoing Mutual affiliation.
Mackenzie Curtis's current official profile (opens in a new tab)Public company context
Mutual of Omaha Mortgage
Public professional profile
Tony Fragale
Branch Manager, Vice President of Mortgage Lending
NMLS ID #76480
The cited official profile establishes public professional context only; it does not identify a connection to the Dupont complaint.
Official public profile (opens in a new tab)What the 2025 order involved
The Massachusetts consent order involved allegations about advertising and paid content on a website, including whether advertisements were clearly separated from recommendations or educational content.
Mutual resolved the matter without admitting allegations or the existence of a violation.
Why it belongs in the dossier
The complaint raises transparency concerns in a different setting: loan-option presentation, disclosure timing, and product suitability.
The advertising order is therefore used as public background on transparency and consumer-protection oversight, not as proof that the Dupont loan allegations are true.
How to read the record
Pages should say that the order exists, summarize its subject, and state its limits.
Pages should not imply that an advertising consent order proves mortgage steering, bribery, or kickbacks in the Dupont transactions.
Related resources
Consumer Financial Protection Bureau complaint portalRegulator portal
NMLS Consumer AccessLicensing lookup
CFPB Regulation Z, 12 CFR Part 1026Federal regulation
Sources
Massachusetts Division of Banks consent order: Mutual of Omaha, April 14, 2025Agency consent order
Good Jobs First Violation Tracker: Massachusetts 2025 Mutual of Omaha Mortgage recordRegulatory database record