Public professional profile
Rob Shell / Robert Hillman Shell
- Role
- Mortgage Loan Originator
- Organization
- Mutual of Omaha Mortgage
- NMLS ID
- NMLS ID #2226086
Dossier summary
Brentwood Office and Builder Channel Context
A public location link and the records needed to evaluate builder-lender coordination.
This page summarizes public records, third-party reporting, and disputed complaint materials. It does not state that unresolved allegations are true or that any person or entity violated the law unless a cited regulator or court record says so.
Professional record context
People named in the record
Public professional identifiers are provided for source review. Personal contact details are intentionally omitted.
Public professional profile
Vicki Smith
- Role
- New Home Sales Consultant
- Organization
- PulteGroup
- License number:
- Not established by current cited sources.
Pulte Homes Tennessee is listed in a separate public listing record as professional context only.
Vicki Smith's LinkedIn profile (opens in a new tab)Public professional profile
Mackenzie Curtis
- Role
- Divisional Builder Manager
- Organization
- Acrisure Mortgage
- NMLS ID
- NMLS ID #471956
The submitted complaint identifies Mackenzie Curtis as a Mutual of Omaha Mortgage Regional Vice President, Builder Division, in August 2025. Her current official profile lists Acrisure Mortgage, so this site does not imply an ongoing Mutual affiliation.
Mackenzie Curtis's current official profile (opens in a new tab)Public company context
Mutual of Omaha Mortgage
Public professional profile
Tony Fragale
Branch Manager, Vice President of Mortgage Lending
NMLS ID #76480
The cited official profile establishes public professional context only; it does not identify a connection to the Dupont complaint.
Official public profile (opens in a new tab)Office: Mutual of Omaha Mortgage, Brentwood, Tennessee
Public address: 9005 Overlook Blvd, Suite 118, Brentwood, TN 37027
Why the office matters
The Brentwood office appears in public Mutual of Omaha Mortgage and Rob Shell profile materials.
The office context matters because the complaint concerns loan origination tied to a new-home development and alleged pressure around closing timing.
Builder-channel questions
The complaint alleges that builder-side pressure and lender-side product presentation worked together to limit meaningful choice.
Those allegations require records showing whether any builder, sales counselor, or lender relationship influenced the loan path or closing timeline.
Documents that would clarify the relationship
Referral agreements or approved lender arrangements.
Builder incentive and preferred-title documents.
Communications among the sales counselor, lender, title company, and borrower.
Any policy governing builder-lender communications for the development.
Related resources
Consumer Financial Protection Bureau complaint portalRegulator portal
NMLS Consumer AccessLicensing lookup
CFPB Regulation Z, 12 CFR Part 1026Federal regulation
Sources
Mutual of Omaha Mortgage Brentwood, Tennessee location pageCompany location page
Mutual of Omaha Mortgage loan officer page: Rob ShellCompany profile