Dossier summary

Records Needed From Mutual

A practical production checklist for the originating mortgage channel.

This page summarizes public records, third-party reporting, and disputed complaint materials. It does not state that unresolved allegations are true or that any person or entity violated the law unless a cited regulator or court record says so.

Professional record context

People named in the record

Public professional identifiers are provided for source review. Personal contact details are intentionally omitted.

Public professional profile

Vicki Smith

Role
New Home Sales Consultant
Organization
PulteGroup
License number:
Not established by current cited sources.

Pulte Homes Tennessee is listed in a separate public listing record as professional context only.

Vicki Smith's LinkedIn profile
Public sources

Public professional profile

Mackenzie Curtis

Role
Divisional Builder Manager
Organization
Acrisure Mortgage
NMLS ID
NMLS ID #471956

The submitted complaint identifies Mackenzie Curtis as a Mutual of Omaha Mortgage Regional Vice President, Builder Division, in August 2025. Her current official profile lists Acrisure Mortgage, so this site does not imply an ongoing Mutual affiliation.

Mackenzie Curtis's current official profile
Public sources

Public company context

Mutual of Omaha Mortgage

Public professional profile

Tony Fragale

Branch Manager, Vice President of Mortgage Lending

NMLS ID #76480

The cited official profile establishes public professional context only; it does not identify a connection to the Dupont complaint.

Official public profile

Origination records

Full application files for Units 512 and 514.

Loan officer notes and correspondence.

Product eligibility analysis and conventional decline rationale.

Rate sheets, lock confirmations, and pricing exception records.

Disclosure records

Disclosure packages and delivery audit logs.

Borrower acknowledgment timestamps.

Sample mortgage comparison materials referenced by Mutual.

Any final closing disclosures and business-purpose affidavits.

Compensation records

Loan-level compensation records.

Brokered DSCR and in-house conventional compensation schedules.

Compliance review notes on fees, points, and discount charges.

Any communication involving builder or referral incentives.

Related resources

Consumer Financial Protection Bureau complaint portalRegulator portal

NMLS Consumer AccessLicensing lookup

CFPB Regulation Z, 12 CFR Part 1026Federal regulation

Sources

Mutual of Omaha Mortgage homepage and licensing footerCompany website

Mutual of Omaha Mortgage loan officer page: Rob ShellCompany profile

CFPB Regulation Z, 12 CFR Part 1026Federal regulation

This page distinguishes public records, disputed allegations, company statements, and editorial context. It is not legal advice and does not determine liability.